Last updated: November 6, 2026
Escape Marketing USA LLC (“Escape Marketing”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect when you visit https://escapemarketing.us (the “Site”), make a purchase or request our sourcing services, how we use and share it, and the choices you have.
1. Information We Collect
Information you give us
- Contact and account details: name, email address, phone number, username and password.
- Order details: billing and shipping addresses, items purchased, order history and order notes.
- Vehicle and sourcing information: vehicle make, model, year, VIN and part requirements you share with us.
- Payment information: payments are processed by our third-party payment processor. We do not store full card numbers; we may receive limited details such as card type, the last four digits and expiry date.
- Communications: messages you send through our contact form, email, phone or newsletter sign-up.
Information collected automatically
- IP address, browser type, device information, pages visited and referring website.
- Cookies and similar technologies used to keep you logged in, remember your cart and wishlist, and understand how the Site is used.
2. How We Use Your Information
- To process, fulfill, ship and support your orders and sourcing requests.
- To process payments and to prevent fraud and unauthorized transactions.
- To communicate with you about your orders, quotes, account and customer service requests.
- To send marketing emails or newsletters where you have opted in (you may unsubscribe at any time).
- To operate, maintain, secure and improve the Site.
- To comply with legal, tax and accounting obligations and to enforce our Terms and Conditions.
3. How We Share Your Information
We do not sell or rent your personal information. We share information only as needed to run our business, with:
- Payment processors to securely process your payments.
- Shipping carriers, freight forwarders and customs brokers to deliver your orders.
- Suppliers where needed to source and fulfill parts or vehicles you request.
- Service providers such as web hosting, email delivery and newsletter providers (for example, Mailchimp), who act on our behalf.
- Legal authorities when required by law, or to protect our rights, customers or others.
- A successor business in connection with a merger, sale or transfer of assets.
4. Cookies
We use essential cookies required for the shopping cart, checkout and account login, and may use analytics cookies to understand Site usage. You can control or delete cookies through your browser settings; disabling essential cookies may prevent parts of the Site, such as checkout, from working.
5. Data Security
The Site uses SSL/TLS encryption (HTTPS) to protect information sent between your browser and our servers, including during checkout. Card payments are handled by a PCI-DSS compliant payment processor, and we restrict access to personal information to staff and service providers who need it. No method of transmission or storage is 100% secure, but we take reasonable measures to protect your information.
6. Data Retention
We keep personal information for as long as needed to provide our services, maintain your account, and meet legal, tax and accounting requirements. When it is no longer needed, we delete or anonymize it.
7. Your Rights and Choices
- Access and correction: you can view and update your account information in My Account or by contacting us.
- Deletion: you may ask us to delete your personal information, subject to records we must keep by law.
- Marketing: you can unsubscribe from emails using the link in any message or by contacting us.
- State privacy rights: depending on where you live (for example, California), you may have additional rights to know, access, correct or delete your information and to not be discriminated against for exercising those rights. To make a request, contact us using the details below. We will verify your identity before responding.
8. International Users
We are based in the United States, and your information is processed in the United States. For international orders, information may be shared with carriers and customs authorities in the destination country as needed to deliver your order.
9. Children’s Privacy
The Site is not directed to children under 13 (or under 16 where applicable), and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
10. Third-Party Links
The Site may link to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last updated” date.
12. Contact Us
For questions or requests about this Privacy Policy or your personal information, contact us:
